Integrated Circuit Technologies understands how important it is to make the ordering process as easy as possible. For that reason we have assembled some of the most frequently asked questions and tips to help you find answers quickly. If you have a question and don't find it on the list, please feel free to use our search button at the top of the page or contact us directly. We look forward to serving you!
What are my lead times?
Our standard lead time is 8 days, however we offer 10, 5 and 3 day lead times as well. Please keep in mind that the lead time quoted is dependent on you board specifications (layer count, conductor line width, spacing, etc). For more specific questions please email our sales offices.
What is the difference between Prototype & Production?
Printed Circuit Boards that are made to prototype standards are generally new designs from an engineer or company that wants to manufacture a small amount of boards to test the accuracy of their design. Production boards are printed circuit boards that have passed multiple stages of prototyping and have been approved for mass production to sell in the market place for its intended use. For more information on the specifics of Integrated Circuit Technologies capabilities, please see our manufacturing capabilities page.
Can I use a DWG or DXF file?
No we don't accept the use of DWG or DXF files for manufacturing, however you can send them in for a quote. In the event that you need some assistance in converting the files, we can have our engineering department convert them into 274x Gerber files for an additional charge.
What files are needed to place a order?
The following files are required to begin manufacturing of your PCB when order(s) are placed.
In the event that your files are not in 274x Format, we can have our engineering department convert your files for an additional charge.
Where do I send files for a quote?
Please send all correspondence concerning placing an order to firstname.lastname@example.org. For questions concerning pcb or fcb fabrication please use the resources on our site. We also have a search engine to help find your answer quickly. Or if you wish to speak to someone please contact one of our two offices.
How do I place an order?
We have tried to make the ordering process as easy as possible. You can request a quote on every page of our site, or email us at email@example.com.
What are your capabilities?
We manufacture Rigid PCB's up to 26 layers, Flex Circuit Boards up to 8 layers and Rigid Flex Circuits up to 8 layers. Conductor Line Width And Spaces: down to 3 mils and some cases lower. Copper Thickness: 0.25oz to 6oz, Annular Ring: down to 0.2mm for internal layers, and 0.1mm for external layers, Minimum Drill: 0/1mm. For more specific information concerning your project please contact our sales office.
What types of payment do you accept?
You can pay for your order how you like. We accept all major credit cards, and allow our repeat customers to apply for alternative terms. Please contact one of our two offices concerning any additional questions that you may have.
How long does it take to get my order?
The length of time before receiving your order depends on the construction of your boards. The difficulty of the board determines the lead time. Production boards usually take 10 days to manufacture. For more specific information on your project you can request a quote or contact one of our two offices.
Can I cancel an order that is placed?
Orders may be canceled the same day at no charge. If an order is canceled beyond 24 hours or the first day of manufacturing there will be a cancellation fee. The cancellation fee will depend upon the amount of Engineering and raw materials consumed in the project at that point. There may be unforeseen additional charges added to the cancellation of any order.
What if the shipper is late?
Your shipment can get held up for many reasons. All of which are out of our control. We do not offer a shipping guarantee. Although we are here to assist you get your order in the fastest manner possible. If you have concerns about your order please contact us.
Is there a minimum quantity?
We will allow our customers, depending on the complexity of the board to order less to help keep their cost down. Generally we offer this for higher layer count projects or special procedure projects such as blind or buried vias, laser drilling etc. To place an order you can request a quote online or contact one of our two offices.
What does NRE stand for?
NRE stands for Non Reoccurring Engineering Charge. This is the setup charge for our Engineers in our CAM Department to layout your files for manufacturing. In most cases there are no repeat engineering charges for repeated orders. There are special circumstances, if you have been charged for an NRE and don't feel like you should have, please contact your salesman.
Are you UL Certified?
All facilities are completely up to date with UL Certifications. If you have a project that requires UL Marks, UL Logos or both. Please contact your area sales representative and they will be happy to provide you with any information that is necessary for your specific project.
What does RoHS stand for?
A European Union that stands for "Restriction Of Hazardous Substances." This bans the use of materials in new electrical and electronic equipment containing more than agreed levels of lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) flame retardants in the European market. Effective July 1, 2006.