We are so confident in our manufacturing abilities that if you have boards returned or remade we will discount the following order. In the event that boards need to be replaced, Integrated Circuit Technologies requires that all failed boards (boards to be remade) received pertaining to that purchase order be sent back to us at the customers expense. Integrated Circuit Technologies will not be held liable for labor costs or any components damaged by failed boards. Integrated Circuit Technologies will not remake or refund any money on any order due to failed boards, improper files or instructions received from the customer for any purchase order. All returns for remake must accompany a completed RMA form that has been approved and a RMA # provided. All returns must be made within 30 days of purchase. Returns without an RMA number will be refused and shipped back at your expense.
At Integrated Circuit Technologies we know that our customers expect dedication and demand quality and for that reason ICT remains at the forefront of technology. Adherence to the highest quality of standards means, quality materials, quality components equals a quality product. All facilities are ISO 9001:2000 certified, RoHS compliant, IPC & UL approved. Particular attention is given to the unique technical characteristics and the accuracy of files to ensure the best made boards every time. At ICT we precision test all of our boards to ensure that each piece meets our stringent quality of standards. Quality is the main key to our success and we know that when our customers succeed we succeed. Business principles are in place to anticipate and fulfill the most demanding requirements. Nothing slips through the cracks and we place the same importance on routine orders. Our success is defined by how fast and effectively we can exceed your expectations at delivering top quality PCB's at the best price, quickly!
Integrated Circuit Technologies realizes the importance of getting your product on time. We always try to ship early and 99% of our orders ship sooner than the purchase order. Integrated Circuit Technologies guarantees that all orders leave our manufacturing facility on time. If Integrated Circuit Technologies can not meet the manufacturing deadline we will recalculate the production to the actual lead time. Integrated Circuit Technologies is not responsible for delays due to "Acts of God". Integrated Circuit Technologies is not responsible for delays once in the shippers hands. Shipper is any one or more than one person or company given the responsibility for delivering a order. Integrated Circuit Technologies is not responsible for delays in customs or paperwork problems.
Integrated Circuit Technologies understands the importance of consistently offering low prices to our customers. Many of our competitors claim the lowest prices. Integrated Circuit Technologies proves it. Just give us a try. We have the lowest price 95% of the time. If Integrated Circuit Technologies quotes your project and you find another "North American" company with a lower price, Integrated Circuit Technologies will either meet or beat their price. If we can not beat any other "North American" companies quote, we will meet it and give you 10% off the following order. Integrated Circuit Technologies will only accept verifiable proof of any competitors quote. Verifiable proof means that Integrated Circuit Technologies and its employees will be able to confirm quotations. Integrated Circuit Technologies will not accept verbal quotations given by customers from other companies.